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Ordering Help

Ordering Help

Need help ordering?

If you need any help ordering or advice choosing any baby products, please don't hesitate to give us a call on 01209 718181 or if you would like you can leave a message on the contact form at the bottom of the screen.

But If you're a first time shopper here's a few tips.


Step 1 - Search for your product, you can browse by categories, brands & Special Categories on the left hand side or just type in the search box at the top of the page and click search.

Search


Step 2 - Select the product  & Colour (if required) using the
 'select an option below' and add to basket. Your basket contents and total cost will always be in the top right. You can remove products at any time before going to the checkout.
Add Basket

Step 3 - Click to view your basket (top right) and then proceed to checkout. We will take some information from you such as billing & shipping addresses & contact infomation.
View Basket

Step 4 - If you are a new customer then click the 'I'm a New Customer' and we will create an account for you.
Your primary address must be where your card payment is registered to. You can add alternate delivery address(s) later. Your account details and password will be emailed to you and you can update your password from the 'My Account' login top right of each page. Please remember to check your 'Junk' folder if you can't find this email. Alternatively please use the 'Forgotten Password' link.
New Customer

Exsisting Customer


Step 5 - You can then select an alternate delivery address if you like, or just click through to ship to the primary address
Delivery Address

Step 6 - Payment - you will be passed securely to our payment provider SagePay who is one of the UK’s most trusted business brands. We offer our 25,000+ customers a secure payment service for the 4 billion transactions that they undertake on our behalf each year.
Proceed

Step 7 - Confirmation - you will receive email confirmation of payment and order and you can check the progress of your order at any time through the 'My Account' link top right of the pages. We'll let you know when the order's on the way to you
Mail

If you need any more help just send us an email at websales@babydaysdirect.co.uk

or contact us on 01209 718181

Thank you for shopping at BabyDaysDirect